Our 100% Total
Satisfaction Guarantee is something you can count on
every time you purchase one of our video or DVD products. Nemours
Marketing studied many corporations (both inside and outside of the
video industry) and decided to set the "benchmark" for customer
satisfaction after the sale. All of Nemours Marketing's associates
make sure that all of our customers are 100% satisfied. Every
Nemours Marketing product comes with our unique Total Satisfaction
Guarantee. We have found that satisfied customers are repeat
The bottom line is that if you aren't
satisfied with the video or DVD, you have 30 days to send it back
for a full refund (no questions asked)...
TOTAL SATISFACTION GUARANTEE
1. Video quality*:
All the products we offer are the highest quality and
this videotape or DVD is no exception. If you have any mechanical
your video or DVD or problems with the playback quality of it, send the
tape or DVD back and we will gladly replace it at no charge.
2. Content quality*: If you are not 100% satisfied with the content of
this video or DVD and do not feel it is a worthwhile program, just send
back along with the original purchase receipt and we will gladly send
a refund for the full amount of the tape plus any applicable sales tax.
3. Rentals*: If you rented this tape from any one of our reputable
distributors or affiliated video rental stores and you do not feel that
this program was worth the rental fee paid, just send us the paid rental
receipt and Nemours Marketing will send you a refund for the full rental
amount plus any applicable sales tax.
This guarantee is backed by Nemours Marketing, NOT the retailer where
you may have bought this tape. Guarantees must be mailed within 30 days of
purchase or rental and include a copy of paid receipt.
Please send all
refund requests to:
Inc. 7531 Azurebrook Court, Winter Park, FL 32789